Client care
The Cove client care
We want every Cove purchase to feel considered. If something is not quite right, begin with a conversation and our team will guide you through the next step.
A personal process
Please contact The Cove before mailing an item. We will confirm eligibility and share the correct return instructions.
Contact The Cove so we can confirm the item is eligible.
Keep tags attached and package the item in its original condition.
Once approved, the eligible return is resolved with Cove store credit.
Eligible returns
Eligible pieces must come back exactly as they arrived, ready to be considered by another Cove client.
Final sale
For hygiene, safety and promotional reasons, the following purchases cannot be returned or exchanged.
The policy that applies
The return policy presented at the time of purchase applies to your order. Original shipping charges are not refundable. Send us a note before returning anything so we can make the process as seamless as possible.
Your Cove Edit is waiting.