Client care

Returns &exchanges.

The Cove client care

Returns handledwith care.

We want every Cove purchase to feel considered. If something is not quite right, our team is here to guide you through the next step.

30-day return window

Eligible items may be returned within 30 days of purchase for store credit only. Original shipping charges are not refundable.

Return condition

Items must be unworn, unwashed, unaltered and returned in their original condition with all original tags attached. Items that do not meet these conditions cannot be accepted.

Return shipping

Customers are responsible for return-shipping costs. Please contact The Cove before mailing a return so our team can confirm eligibility and provide the correct return instructions.

Final-sale items

Discounted and marked-down items, jewelry, beauty and personal-care products including lip balm and skincare, and intimate apparel including underwear, lingerie, bodysuits and swimwear are final sale for hygiene and safety. Final-sale items cannot be returned or exchanged.

The return policy presented at the time of purchase applies to your order. Contact us before sending an item back so we can help make the process as seamless as possible.

Begin a return conversation