Client care

Frequently askedquestions.

CLIENT CARE, MADE SIMPLE.

Find answers about shopping online, visiting the boutique, personal styling, shipping, pickup and returns.

Where is The Cove located?

The Cove is located at 260 Seven Farms Drive, Suite C, Daniel Island, South Carolina 29492.

What are your boutique hours?

For current boutique hours and daily updates, visit @thecovecharleston on Instagram or call or text us at (843) 901-7730 before your visit.

Do you offer personal styling?

Yes. The Cove offers thoughtful styling guidance for everyday dressing, special occasions and wardrobe updates. Visit our Personal Styling page to begin a styling conversation.

Is boutique pickup available?

Yes. Boutique pickup is available for eligible online purchases. Shopify will display pickup availability when the selected item is available at our Daniel Island boutique.

How much is shipping?

Standard U.S. shipping is $10. Complimentary U.S. shipping is available on qualifying orders of $150 or more. Review our Shipping & Boutique Pickup page for additional information.

Does The Cove ship internationally?

No. The Cove currently ships within the United States only.

Are the products shown online currently available?

Our online shop is designed to display merchandise currently available for purchase. Inventory can change quickly, and placing an item in your shopping bag does not reserve it. An item is secured only after checkout has been completed successfully.

Can you help me choose the correct size?

Absolutely. Fit can vary by designer and garment. Contact The Cove before ordering, and our team will be happy to provide personalized sizing guidance.

Can I change or cancel an order?

Contact us as soon as possible at (843) 901-7730. We will make every reasonable effort to help, but changes or cancellations cannot be guaranteed once an order has entered processing.

What is The Cove’s return policy?

Eligible full-price merchandise may be returned within 30 calendar days for The Cove store credit. Customers are responsible for return shipping. Sale and clearance merchandise, jewelry, beauty and personal-care products, and hygiene-sensitive apparel are final sale. Please review our Returns & Exchanges page and contact The Cove before mailing an item.

How can I contact The Cove?

Call or text us at (843) 901-7730, or send a message through our Contact The Cove page.